Privacy Policy

Fundry (“we”, “us”) operates fundry.in. This policy describes what we collect when you use the site and book a pickup, and how we handle it.

What we collect

When you request a pickup we collect the details you provide: the services you need, your area and pincode, your name (optional), your mobile number, and any notes about your items. We use this information to confirm and operate your pickup — nothing else.

Messages

When you message Fundry on WhatsApp, Facebook Messenger or Instagram, we receive your messages, your name and your profile or phone identifier from that platform. We use them only to reply to you, arrange pickups and keep a record of your requests. An AI assistant may draft or send replies on our behalf; the Fundry team can see every conversation. To have your message history deleted, see Data deletion.

Analytics

We use privacy-conscious product analytics to understand how the site is used — pages viewed and buttons clicked. Analytics events never include your phone number, address or the notes you write about your garments.

Sharing

We do not sell your information. Pickup details are shared only with the Fundry team that operates your pickup and the service infrastructure required to run this website.

Retention & contact

We keep pickup request data for as long as needed to serve you and meet legal obligations. To ask about or remove your data, write to fundryindia@gmail.com.

Last updated: September 2026.